Reservations, Seating, and Physical Distancing
We strongly recommend reservations for indoor tables at this time. Walk-in diners are welcome but may experience a wait for an indoor table. Due to health department capacity regulations, we are often unable to allow guests to wait inside the restaurant for a table. If our current 50% capacity is reached, customers must wait outside or in their cars until they receive a text that their table is ready.
Outdoor tables will be seated on a first come, first serve basis.
We have arranged our seating plan so there is 6 feet between tables. Certain tables will be left unseated to maintain safe distance standards between customer groups.
There is a Face Covering Mandate in Dane County. Every individual (5 years of age or older) must wear a face covering over their nose and mouth while waiting in line to order, ordering from the pick up window, and entering our restaurant to use the restroom. Curbside carryout and delivery are available if you are unable to wear a mask. Thank you for respecting the safety of other guests and our employees!
All employees will be screened for illness upon arrival to work each day, including a fever screening with a temporal thermometer. Our employees sign off on a Health Reporting agreement, which requires them to self-monitor for COVID-19 symptoms before coming to work, and to stay home if they have COVID-19 symptoms or if they’ve had contact with a person with a confirmed diagnosis of COVID-19.
Employees are always required to wear masks while working.
Employees wear gloves when handling ready-to-eat food, but will not wear gloves while providing table service. This protocol is based on the recommendation from Public Health Madison & Dane County. Employees will wash their hands regularly, for 20 seconds or longer, which is more effective and efficient than having to change gloves repeatedly.
Work shifts are staggered for employees and we limit the number of workers present to no more than is necessary to operate our restaurant safely.
Employees are trained and sign off on our new physical distancing, hygiene, cleaning, and illness screening policies, and retrained on proper handwashing and sanitation procedures.
Facility Cleaning & Disinfection
Our restaurants have established cleaning schedules and increased the frequency of facility cleaning and disinfection.
Our restaurants have a plan in place for cleaning and disinfecting in the event of a positive COVID-19 case in our restaurant and will follow all guidance/requirements by Public Health Madison & Dane County and CDC.
Our restaurants are using chemicals on the EPA list (N) of antimicrobial agents that meet their criteria for use against SARS-CoV-2. We use broad-spectrum Quaternary-based hospital-grade disinfectant cleaner to clean all seating, tables, dining room, and restroom surfaces. We use Steramine Quaternary Ammonium in our kitchen, and on and around food contact surfaces.
We have installed a Global Plasma Solutions powered Needlepoint Bipolar Ionization (NPBI) system. This technology will dramatically improve the indoor air quality in our restaurants. Testing results released by Innovative Bioanalysis on June 2, 2020, demonstrate a 99.4% kill rate of SARS-CoV-2 (COVID-19) when using Needlepoint Bipolar Ionization technology. This technology is proven by independent laboratory testing to be both safe and effective. Global Plasma Solutions NPBI system creates and releases ions into the airstream using the existing HVAC system as the delivery method. These ions disperse throughout the space and seek out and form bonds with particles in the air, like viruses, bacteria, allergens, dust, and mold spores. When ions attach to these particles, they combine and become larger, which makes them more easily filtered from the air. When ions make contact with pathogens, such as the SARS-CoV-2 (COVID-19) virus, they disrupt the pathogens’ surface proteins, rendering them inactive.
Do not dine with us if you are currently experiencing a fever, cough, or shortness of breath, or if you have been in contact with a person who is COVID-19 positive. Please use proper sneeze and cough etiquette.
We require that you wear a mask upon entering our restaurant and anytime you are not sitting at a dining table. .
We ask that you do not wear gloves into our restaurant. Read more about the risks associated with glove use in public places here. Hand sanitizer and kleenex is available for customers in our dining room. Our restrooms will be fully stocked with hand washing supplies.